
Key Features:
1. Marketing Features
- Official WhatsApp Cloud API: Leverage WhatsApp’s official Cloud API to send bulk messages to large groups effortlessly. Control your messaging campaigns with just a few clicks, maximizing your marketing reach.
- Campaign Targeted Messages: Supercharge your marketing with personalized bulk campaigns. Send targeted greetings, offers, and updates to the right audience, ensuring higher engagement and conversion rates.
- Bulk Campaign Sending from CSV: Easily upload CSV files to launch bulk campaigns, streamlining your outreach without adding unnecessary entries to your database.
- Dynamic Merge Field Support: Personalize each message with dynamic merged fields, making your communication more relevant and engaging to your audience.
- Marketing Automated Messages: Automate your greetings and away messages to ensure timely and personalized customer engagement even when you’re not available.
Customer Support Features
- Real-Time Chat Within Admin Area: Manage all your WhatsApp conversations directly from your CRM’s admin area (if integrated), simplifying client interactions and response tracking.
- Assign Support Agents: Assign specific support agents to leads or customers for more personalized and effective assistance, improving customer satisfaction.
- Canned Reply in Chat: Quickly respond to common inquiries with pre-set messages to save time and maintain a consistent communication standard.
- AI Chat Feature: Utilize AI-powered chat capabilities like grammar correction, professional response generation, and language translation to provide more accurate and engaging customer support.
- Emoji Picker in Live Chat: Enhance live chat interactions with a built-in emoji picker, making conversations more lively and expressive.
- (NEW) Personal AI Assistant: The new Personal Assistant setup interface allows you to create a customized AI-powered assistant by uploading files for analysis
Automation and Bot Features
- Bot Flow Builder (Pre-build): Design complex chat interactions with a drag-and-drop interface that automates responses, saving time and creating a seamless customer journey.
- Multiple Trigger Keywords: Set up various trigger keywords for bots to handle different scenarios, making your automated interactions more flexible and responsive.
Bot Clone Feature: Quickly replicate bots to streamline the creation of similar workflows, reducing setup time. - (NEW) AI Assistant Node in Bot Flow Builder: Added a new AI assistant node to the Bot Flow Builder for creating smarter, AI-driven workflows
Lead Management and CRM Integration
- Acquire New Leads Automatically: Convert incoming WhatsApp messages into potential leads instantly, ensuring that no interaction goes unnoticed or un-tracked.
- Templates Management: Create, save, and manage message templates directly from the WhatsBot dashboard to keep your communication consistent and professional.
- Real-Time Notifications: Keep your audience engaged with instant updates and alerts about actions or events, making your business more responsive.
(NEW) WhatsApp Embedded Signup: Integrate the WhatsApp API for customer signups within 5 minutes, ensuring a smooth and efficient onboarding experience - Enhanced Communication Capabilities
- Versatile Messaging: Send images, videos, attachments, and voice messages to engage your customers with a richer communication experience.
- Inline Message Reply Feature: Respond directly to specific messages within a conversation for clearer and more organized communication.
- Sound Notification on New Message: Receive sound alerts for new incoming messages, ensuring you never miss an important interaction.
Operational Efficiency and Performance
- Message Logs: Access detailed logs of all your WhatsApp interactions for easy reference, analysis, and strategy optimization.
- Forward Webhooks: Seamlessly integrate with third-party applications by forwarding HTTP notifications from your module.
- Document Type Feature: Manage and send documents within campaigns and chat bots, streamlining your workflow for document-based interactions.
- (NEW) WhatsApp Business Account (WABA) Health Status: Monitor the health status of your WABA directly from the module.
- (NEW) Enhanced Token Management: View token information with the ability to debug and connect accounts more efficiently.
User Experience Enhancements
- User-Friendly Interface: Navigate through WhatsBot’s intuitive dashboard with ease, designed for users of all technical levels.
- (NEW) Unique QR Code Generation: Automatically generate a unique QR code linked directly to your phone number for seamless WhatsApp connection.
- Lifetime Free Updates: Enjoy lifetime access to new features and improvements at no extra cost, ensuring that your software always stays cutting-edge.